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5 tips for successful feedback

Whether it’s about reinforcing a positive attitude or introducing a new way of working, all managers need to take stock of the situation with...

Getting what you want, before you even ask!

How can you enhance your powers of influence and persuasion? In his latest book, renowned psychologist Robert Cialdini offers a few tips for getting...

4 tips for staying efficient when the pressure’s on

Got an urgent, last-minute job to do? Whereas some people seem to come into their own in such situations, others - gripped by panic - huff...

5 strategies for a successful first business trip

For some people, business travel has become part of their routine. For others, however, it’s a new experience that can provoke a degree of...

The art of bringing staff into line

There are few trickier tasks than explaining to an employee what they’re doing wrong… In the interests of avoiding conflict that could prove long-lasting,...

5 tips for travelling light on business

Choosing which items to include in your travel bag can be a real headache sometimes! But if you take our advice, lugging heavy, bulky...

What case should you use for business travel?

Small or large, hard or soft, two or four-wheeled, with or without accessories? It’s not always easy to work out which is the ideal...

The ABC of tipping abroad

When it comes to tipping, each culture has its own rules. If you’d rather not seem like a miser or a snob, here are...

Sleepless nights: 10 tips for surviving at work

Urgent job to get finished, crying baby, impromptu party last night, jetlag, etc. Whatever the reason, when you haven’t had a wink’s sleep, it...

An app for being a brilliant boss

It’s not always easy to recall the first name of your employees’ spouses or children… And yet it’s these small details that can really...