After CEO, CFO and CDO, a new 3-letter title is now in vogue in the business world: CHO, short for Chief Happiness Officer. Basically, it’s a manager whose job involves promoting happiness and well-being at work.
For several years, the digital revolution has been fuelling a clear trend for working independently of time and place. These days, we’re working everywhere, with more flexible and elastic hours. And the upshot of all this? Ever-more stressed employees who end up feeling inundated and unhappy in their jobs.
But a happy employee is also an efficient and motivated one. Mindful of this fact, more companies are starting to concern themselves with the well-being of their troops. So across the Atlantic in particular, we’re seeing the emergence within certain companies of a whole new role: that of Chief Happiness Officer (CHO).
The CHO’s duties are quite wide-ranging : the set-up of clear and transparent internal communication that stimulates feedback, the organisation of events which strengthen cohesion and the business culture, the mediation and resolution of interpersonal issues, the provision of support during change and, last but not least, the analysis and modification of the internal organisation with a view to enhancing working conditions.
In Belgium, the School of Management at the University of Liege has created an executive Masters in “Happynomics”, or how to reconcile work, happiness and performance…