According to the EVP 2016 Barometer, safety is increasingly becoming one of the main concerns among travel managers. How do we know? Because more and more of them are deploying tracking solutions to monitor employees who are away on trips.
A major change is afoot in the world of business tourism: for the first time, the protection of staff has become a prime concern for companies, taking precedence over cost control and the satisfaction of their travelling staff.
Safety via location tracking
Against a background where the concern for protection is paramount and security requirements are ever more stringent within companies, new types of technology – such as tracking software – are proving very timely. The latest EVP Barometer from American Express Business Travel also reveals that 96% of the companies surveyed have already put in place traceability systems for their travelling staff. The aim? To ensure they travel under optimum conditions and that they can respond rapidly to unpredictable situations such as road accidents, major strikes, epidemics, natural disasters, terror attacks, etc.
3 examples of tracking software
The most popular tracking solutions include the following:
Launched in the wake of the attacks on September 11th 2001, this tool is currently in its 7th version. It allows the location of employees to be pinpointed and alerts issued to them about events that might affect their travel arrangements. Multimodal communication can also be maintained with them and assistance provided where necessary.
This service – complementary to Concur’s travel management and expenses solution – enables companies to trace and locate their employees in real time and, when necessary, instantaneously contact them in a general or targeted manner.
In addition to locating staff in difficulty within a matter of seconds, communicating with them and directing the assistance hubs, the Expert Care solution allows Travel Managers to check the flight status of their business travellers almost in real time, thereby facilitating improved management of delays and disruptions.